Effective Date: 1 October 2024
Spore & Lore Inc. ("we," "us," or "our") is committed to providing a safe, respectful, and environmentally responsible experience for all participants in our guided excursions, workshops, and related activities. This Code of Conduct outlines the expectations for behaviour during participation in our services.
By purchasing tickets or participating in any Spore & Lore Inc. activities, you agree to comply with this Code of Conduct.
1. Respectful Behaviour
All participants are expected to treat each other, the guide, and any staff or affiliates with respect and courtesy at all times. The following behaviours are strictly prohibited:
Failure to adhere to these behavioural expectations may result in immediate dismissal from the activity without refund.
2. Group Etiquette
Participants are expected to arrive on time to ensure a smooth and enjoyable experience for all.
Check-in lasts approximately 10 – 15 minutes at the start of each Excursion, providing a brief buffer for latecomers. Out of respect for the group, excursions will begin promptly at the designated start time, and the group cannot be delayed beyond this window.
Participants who arrive after the departure time may not be permitted to join the excursion, and no refunds or credits will be issued.
To ensure the best possible experience for all participants, the following etiquette standards must be observed:
3. Environmental Stewardship
Spore & Lore Inc. emphasizes respect for nature and sustainable foraging practices. All participants must adhere to the following:
Failure to follow environmental protection policies may result in immediate removal from the excursion without refund and potential reporting to relevant authorities.
4. Wildlife & Animal Interactions
Participants are expected to engage with nature responsibly. The following behaviours are strictly prohibited:
Participants found engaging in prohibited behaviours such as these will be immediately dismissed without refund and reported to the appropriate authorities.
5. Safety & Compliance with Guide Instructions
For the safety of all participants and the protection of the environment, all participants must familiarize themselves with and comply with Spore & Lore Inc.’s Safety Program, and all instructions given by the guide. This includes but is not limited to:
Refusal to comply with the guide’s instructions may result in dismissal from the activity without refund. Participants who arrive without proper attire, especially footwear, may be denied participation without a refund if safety is compromised.
6. Prohibited Substances & Impairment
To maintain a safe and enjoyable experience for all participants, the following rules apply:
7. Unauthorized Content Creation & Media Use
While participants are welcome to take personal photos, the following media-related activities are strictly prohibited during Spore & Lore Inc.’s Excursions and Workshops:
Spore & Lore Inc. reserves the right to remove participants violating this Code of Conduct without refund.
8. Solicitation and Commercial Activities
Participants may not use Spore & Lore Inc. activities as an opportunity to promote, sell, or solicit any products, services or personal business interests. This includes but is not limited to:
Any violations of this policy may result in dismissal from the event without refund.
9. Enforcement of the Code of Conduct
Spore & Lore Inc. reserves the right to remove any participant who violates this Code of Conduct without refund.
Dismissals are at the sole discretion of the guide, whose decision is final and non-negotiable.
Dismissals apply equally to adult and underage participants, with no exceptions. If an adult ticket holder is dismissed, all underage ticket holders under their supervision will also be dismissed. Likewise, if an underage ticket holder is dismissed, their supervising adult ticket holder—as well as any other underage ticket holders in their care—will also be dismissed. No refunds will be issued in such cases.
No refunds or compensation will be provided for dismissals due to violations of this Code of Conduct. Depending on the severity of the violation, Spore & Lore Inc. reserves the right to prohibit repeat violators from attending future events.
10. Contact Information
For questions regarding this Code of Conduct, please contact us via our “Contact” page.
Copyright © 2024 Spore & Lore - All Rights Reserved.